Recent by Roberto Boccadoro 

Problem with Prometheus in Sametime monitoring dashboard  

By Roberto Boccadoro | 2/8/23 11:26 AM | Infrastructure - Sametime | Added by Oliver Busse

I set up the monitoring dashboard in Sametime, using the provided JSON files; in case you don’t know how to do that, you enable it running this command docker-compose -f docker-compose.yml -f docker-compose-monitoring.yml up -d https://help.hcltechsw.com/sametime/1201/admin/Managing_dashboard.html Today I discovered that my Prometheus container kept crashing, and in the logs I found lines like these

Do you have any suggestions for OpenNTF ?   

By Roberto Boccadoro | 10/28/22 12:23 PM | Business - Events / People | Added by Oliver Busse

AS probably you know OpenNTF has a Discord server, that everyone can join, where there are several “channels” (I know that the term is not correct) in which people can talk about specific topics. We have just added one, “#suggestion-box” where everyone is encouraged to go if they have any idea on what OpenNTF should do.

Updating Sametime 12 to FP1. Not all customizations are kept  

By Roberto Boccadoro | 7/22/22 5:30 AM | Infrastructure - Sametime | Added by Oliver Busse

Upon suggestion from my friend Erik Schwalb of HCL, I upgraded to FP1 a Sametime12 server where I made some branding customization. Contrary to what I wrote in my previous post not ALL customizations are kept.

The OpenNTF Discord Server  

By Roberto Boccadoro | 6/16/22 8:16 AM | Business - Events / People | Added by Matteo Bisi

A few months ago, OpenNTF started testing the waters of moving our Slack community over to Discord. The immediate impetus for this was the message-history limitation of our Slack account: on the free tier, we were losing old messages, but upgrading a community of our size to a paid tier would be cost-prohibitive. Once we started looking into using Discord, we found that it offered much more for us than just avoiding history loss. Discord quickly proved itself a much-better match for our community, with better community controls, better voice/video chat with screen sharing, and just generally a more community-focused approach. Joining Since it’s gone so smoothly in a “soft launch”, we think it’s ready to invite everyone more openly. To join our Discord community, visit: https://discord.gg/jmRHpDRnH4

Have questions ? We have answers!  

By Roberto Boccadoro | 10/27/21 2:05 PM | Business - Events / People | Added by Oliver Busse

Got a question about Domino, Notes, Sametime or Connections? Come ask the gurus! We have gathered the brightest minds to take your questions about development and administration. You can ask ahead of time at https://openntf.org/Internal/guru.nsf or ask live in our webinar.

“Official answers”   

By Roberto Boccadoro | 7/8/21 9:52 AM | Business - Events / People | Added by Oliver Busse

I often get a request from a customer if I can give them an “official answer” say, to a request if a feature is available or not. For example recently I had such a request whether something that was doable in iNotes was doable also in Verse.

HCL Domino on Docker Whitepaper  

By Roberto Boccadoro | 7/6/21 10:12 AM | Infrastructure - Notes / Domino | Added by Oliver Busse

Together with Shrikant Jamkhandi and Aniket Salve, both from HCL, I co-authored a whitepaper that covers the installation of the HCL Domino Docker image.

Domino Online Meeting Integration   

By Roberto Boccadoro | 5/4/21 1:16 PM | Infrastructure - Notes / Domino | Added by Oliver Busse

Now that this has been announced publicly at NCUG, btw congrats Hogne for setting up a very useful event, I can talk about DOMI. Me and other Ambassadors have tested it in the last weeks but we were under NDA so we couldn’t share our thoughts.

Follow up to the OpenNTF webinar on Domino administration best practices  

By Roberto Boccadoro | 5/4/21 1:15 PM | Infrastructure - Notes / Domino | Added by Oliver Busse

During the webinar me and Heather ran out of time so we did not have time to talk about all the points that are highlighted in the slides. Here are some details on those point that we did not cover

Sametime Proxy 11.5IF1 issues with iNotes integration  

By Roberto Boccadoro | 4/1/21 3:37 AM | Infrastructure - Sametime | Added by Oliver Busse

I updated the Sametime Proxy server 11.5 to IF1 for a customer, and the integration with iNotes broke. When a user tried to start a chat with another user he received an error

Domino v12 One Touch Setup  

By Roberto Boccadoro | 12/8/20 7:14 PM | Infrastructure - Notes / Domino | Added by Oliver Busse

In the December drop of the Domino V12 Early Access has been introduced a very cool feature that will make Domino administrators very happy.

HCL Factory Tour – Email roundtable  

By Roberto Boccadoro | 11/9/20 10:07 AM | Business - Events / People | Added by Oliver Busse

As part of the HCL Digital week, that starts today, on Nov 11-12-13 there will be the Factory Tour, and during that HCL will host four round tables for all participants to attend. Topics are “Domino Security”, “Nomad Web”, “Domino Email”, “Open Source: Why bother?”. All the round tables are scheduled for Nov 12 at 12.00 ET (18.00 CET).

I will speak at CollabSphere 2020  

By Roberto Boccadoro | 10/20/20 11:07 AM | Business - Events / People | Added by Oliver Busse

CollabSphere 2020 is another community event that had to turn from in-person to online due to Covid-19. The bad side of this you already know, the good side is that being online now you can attend all these events without the need to travel, is always nice to save money, and also attendance is free.

Do you know Collaboration Today ? | Roberto Boccadoro  

By Roberto Boccadoro | 10/13/20 3:27 AM | Business - Events / People | Added by Oliver Busse

If you are reading my blog, it means you are probably an IT professional working with, or interested in, HCL products. So I have a question for you: to keep up to date with what is happening in this space, what do you do ?

Sametime Meeting 11.5 installation on Docker  

By Roberto Boccadoro | 9/4/20 5:28 AM | Infrastructure - Sametime | Added by Oliver Busse

Since in my test environment I do not have a proper domain name I had to tweak a bit some configuration settings in order to make the installation work; this can be useful if you want to setup a Meeting server inside your network using a domain like .local instead of your company real domain and hosts file instead of DNS.

Andrea Fontana 1964 – 2020  

By Roberto Boccadoro | 8/17/20 3:20 AM | Business - Events / People | Added by Oliver Busse

This is a post I would have never wanted to write. As many of you know by now, our friend Andrea Fontana tragically passed away in an accident with his motorcycle last saturday, Aug 15.

Use a SSL certificate for the Sametime Proxy – a very easy way  

By Roberto Boccadoro | 6/22/20 7:52 AM | Infrastructure - Notes / Domino | Added by John Oldenburger

By default when you install Sametime Proxy 11 it will use self signed certificates. My peer HCL Ambassador Ales Lichtenberg has written a blog post, here, about how to use a CA issued certificate. In his article he uses the .pem format for the certificates; I found there is another way to do this using the pfx format for certificates.

Sametime 11 integration with Jitsi – allow guest access  

By Roberto Boccadoro | 4/21/20 2:37 AM | Infrastructure - Sametime | Added by Oliver Busse

In my previous post here I described how to set up a Jitsi server using the Domino directory as LDAP. That setup required all the users to authenticate before joining a room.

Sametime 11 integration with Jitsi. An easy solution to use video-conferencing now  

By Roberto Boccadoro | 4/14/20 7:32 AM | Infrastructure - Sametime | Added by Oliver Busse

I have worked with my friend and fellow HCL Master Detlev Poettgen in setting up a solution to allow customers to use video-conferencing now, while we wait for Sametime Meetings to ship. We have used Jitsi, the same technology used by Sametime meeting, and set up a raw integration. Is obviously not a fully integrated solution, but it works pretty well.

Sametime 11 FP1 upgrade. A couple of things I found  

By Roberto Boccadoro | 4/9/20 8:14 AM | Infrastructure - Sametime | Added by Oliver Busse

Sametime 11 FP1 has shipped, so me and my fellow Master and friend Matteo Bisi started upgrading our test servers immediately. We found a couple of thing you may want to be aware of in order to upgrade successfully.

Sametime 11 – What to do if person pictures don’t show in the web client  

By Roberto Boccadoro | 2/13/20 12:49 PM | Infrastructure - Notes / Domino | Added by Oliver Busse

I wrote a post explaining what to do to have user pictures show in the Sametime classic client and in the Sametime web client, here . In a case, I found that the pictures did not show in the web client, so I opened a case with HCL Support.

Sametime 11 – Enabling person photo in the client  

By Roberto Boccadoro | 1/31/20 9:23 AM | Infrastructure - Notes / Domino | Added by Oliver Busse

If you want to enable photos in the Sametime client, there is documentation available, unfortunately it all refers to versions 9 or 10, where it was told to use the Sametime Console. Now in version 11 the Sametime Console does not exist, so how do you do that ?

Sametime 11 – What to do if file transfer is not working  

By Roberto Boccadoro | 1/28/20 10:39 AM | Infrastructure - Notes / Domino | Added by John Oldenburger

I stumbled into a problem at one of my customers. In the client, the icon for file transfer was greyed out and the one for sending a screenshot was missing. I opened a case with HCL and the suggestion was to enable the setting im.3000 in the file policies.user.xml. By default the current-value is 0.

Sametime 11. How to allow access to mobile clients  

By Roberto Boccadoro | 1/28/20 9:16 AM | Infrastructure - Notes / Domino | Added by John Oldenburger

I installed a Sametime 11 server for a customer, everything was working, but the mobile clients could not access the server. Upon trying to login they saw this on their phones. I was not the only one with this problem, other 2 persons I know had the same issue with their installation.

Integrating Sametime 11 with iNotes and Verse on Premises  

By Roberto Boccadoro | 1/24/20 2:53 PM | Infrastructure - Notes / Domino | Added by Oliver Busse

I struggled a bit in setting up integration of Sametime 11 with Domino web mail, both iNotes and VoP, but eventually with the help from the great Trevor Tallackson of HCL Sametime Support I succeeded.

Notes 10.x Autoupdate works only for English clients  

By Roberto Boccadoro | 12/4/19 1:07 AM | Infrastructure - Notes / Domino | Added by John Oldenburger

I have been working with a customer to set up Notes autoupdate. He had all the clients at 10.0.1 FP2 and wanted to update to FP3. After working with Support in order to make it work, we found out that the English Notes clients were updated, while the Italian clients were not.

Migrating from SmartCloud Notes and Connections Cloud  

By Roberto Boccadoro | 10/30/19 10:58 AM | Infrastructure - Notes / Domino | Added by John Oldenburger

As you all know, or should know, IBM will discontinue its cloud offering for Mail and Connections in July 2020. This has raised a lot of questions from customers and partners about what to do, where and how to migrate, etc. Today HCL hosted a webinar where they explained their strategy to address this concerns.

Community written guides on OpenNTF wiki  

By Roberto Boccadoro | 7/10/19 4:42 AM | - | Added by Oliver Busse

In the collaboration community, a.k.a yellowverse, the need for step-by-step product guides, installation, tuning, etc… has always been present, not because the official documentation is bad, but because if you follow it, you have to jump from a place to another in order to finish the installation of a product. See for example the installation of Connections where the Knowledge Base tells you “install DB2” and points you to the DB2 KB, then “install WAS” and points you to the WAS KB, and so on.

IBM Connections change file owner. How to get the list of all the files of a user  

By Roberto Boccadoro | 6/21/19 9:37 AM | Infrastructure - Connections | Added by Matteo Bisi

In Connections 6 CR5 there is the possibility of changing the owner of one or more files. To do that you need to build a list of file IDs and put it in a text file that then will be used by the wsadmin command to change ownership of those files. The problem is to find a quick way to get the list of all the files owned by a user. Here is a quick way to do that. Thanks to Adam Gartenberg for the tip.

High Usage Views and publishing statistics to New Relic. Bug in Domino 10.0.1  

By Roberto Boccadoro | 5/8/19 4:15 AM | Infrastructure - Notes / Domino | Added by Oliver Busse

I found a bug, or better an incompatibility between two new features of Domino 10. If you enable the High Usage Views feature, it will break the publishing of the statistics to New Relic.