HCL Sametime Meetings – Meeting Chat Issue  

By Milan Matejic | 5/17/21 5:20 AM | Infrastructure - Sametime | Added by Roberto Boccadoro

Recently I ran into the issue with HCL Sametime, the Chat was not working inside the Sametime Meetings. In this environment, the Sametime Meetings components are deployed on a single Docker host server. After a little bit of Troubleshooting and Log Analysis, I found the following error in the Sametime Proxy catalina logs: WARNING [https-jsse-nio-443-exec-8] com.ibm.rtc.stproxy.servlet.STProxyServlet.forward CLFRX0050E: User null – /stwebapi/chat/nway – <meeting_server_ip_address> is not authenticated.