After upgrading to Sametime V12.0.2, we cannot send chats to offline users anymore using client or mobile app. After opening a case, HCL told us that there should be a policy for that. But this policy doesn't exists in ../sametime-config/policy/policies.user.xml.

When a user creates a groupchat using, let’s say “AllUsers”, this groupchat will consume a lot of resources when AllUsers contain many many users. Beside asking the users to remove this chat, there is no way to remove this groupchat using a (Admin)gui. We raised a call to HCL and they solved it by removing it from the backend. Smart one. They even created a KB item about it, using our information. Smart one. You can terminate the group chat from the MongoDB Here are the steps:

Because of the strange default settings in the Sametime V12.0.2 Docker configuration, all changes in Grafana and Prometheus are gone after you bring the docker containers down and/or when you restart the server. By default, HCL decided that Grafana stores information inside the container.By default, HCL decided that Prometheus data is stored on the host. When you bring down the Docker containers, Grafana information is gone. When you restart the entire server, /tmp is cleared and therefor all statistics Prometheus issue is easy to solve, just change the local path to another location outside /tmp Grafana also need a local, or Docker storage, outside it’s own container.

When you move from a Sametime version running on Domino to the Sametime V12 version, running on Docker......there could be a problem when you have webusers running in your Sametime environment. You always have to run the Sametime Name Change utility to move away from Domino (LDAP) syntax ( CN=Remco/O=ORG to CN=Remco,O=ORG) https://help.hcltechsw.com/sametime/11.6/admin/changing__names_in_contact_and_privacy_lists.html There is a problem when you have used Sametime 11.6, which already used MongoDB for chatlogging, and used WEBUSERS (and not registered users). Webusers are saved flat in MongoDB and do not contain the CN=…/O=… syntax. When you move to Sametime V12 and converted the users to LDAP and imported vpuserinfo to MongoDB, you see a loss in Contacts and Archive. Your account is no longer connected to your old chats and doesn’t contain any contacts. Why?

Setting up Sametime V12.0.1 and V12.0.2 BETA, I discovered that we couldn't connect to LDAPS to a Domino server, or to the AD using TLSv1.2.I discovered it in the Docker environment and noticed in the community log these lines: community_1 | stuserinfosa 2022-10-04 08:44:04.175 SEVERE 0 — 31 : createConnection : Problem Initalizing context for simple bind community_1 | javax.naming.CommunicationException: simple bind failed: stldap.domain.internal:636 [Root exception is java.io.IOException: Initial encode failure on StTlsSocket [6]]

When following the standard procedure for installing LDAP, MongoDB and Sametime V12. You may discover that the Sametime database user does not have enough rights. The procedure tells us that the following command for creating an user and roles should be enough: db.createUser({user: "sametimeUser", pwd: "sametime", roles:[{role:"readWrite", db:"chatlogging"},{ role:"readWrite", db:"mobileOffline"},{ role:"readWrite", db:"meeting"},{role:"dbAdmin", db:"meeting"},{role:"userAdminAnyDatabase", db:"admin"}]}) Because there was no warning or error at this point we finished the installtion and started Sametime V12, I discovered that we couldn’t login into Sametime. Even when LDAP works correctly and tells us “BIND SUCCESSFULL” in the Sametime Community log.

After installing Sametime 11.6 IF2, i discovered that the entire proxy service will not start at all. In the localhost log you can see the following warning, over and over again. After opening a support ticket, HCL discovered a problem in the code. It seems like Sametime 11.6 IF2 needs a configured meeting server in the config.