Louis Richardson, Luis Benitez, Matt Ridings at IBM Connect 2014 Can a business go social without executive support? How much time per day do you spend being social? What if I have nothing to say? These were some of the questions Louis Richardson and...

The thrill of victory It was 6:30 pm on Sunday, January 26th in Orlando, Florida, and Ray Bilyk was nervous. I watched him as he paced up and down the Social Cafe, glancing up at the leaderboard and muttering to himself. “One...